AmiCove Terms and Conditions & Privacy Policy

1. Age Restriction and Parental Responsibility

Age Requirement: The Service is strictly intended for users aged 18 or older. Individuals under 18 are prohibited from registering.

Parental Responsibility: If a parent or guardian permits a minor to access the Service through their device, the parent or guardian assumes full legal responsibility for all actions taken by the minor. AmiCove Limited disclaims all liability for interactions or purchases made by minors.

2. Virtual Assets (Hearts) Policy

No-Refund Policy: All purchases of Hearts are final. Hearts are digital tokens for use within the AmiCove ecosystem and do not possess real-world monetary value or legal tender status.

Non-Transferability: Hearts cannot be exchanged for cash, are non-transferable, and will be forfeited immediately if your account is terminated due to a violation of these Terms.

3. AI-Generated Content and Confidentiality

Disclaimer: AmiCove utilizes Artificial Intelligence for companionship. AI-generated responses do not constitute medical, psychological, or professional advice. AmiCove Limited is not liable for any psychological impact resulting from interactions.

AI Accuracy and Memory: AI-generated responses may be inaccurate, incomplete, or inconsistent. Ami’s memory features summarize and retrieve past context using automated systems and third-party AI providers. Even in Normal Mode, Ami may forget, misremember, or fail to recall details you shared. Do not rely on the Service as a complete or exact record of your conversations or personal history.

Confidential Information: The Service is not a secure repository for sensitive information (e.g., banking credentials, ID numbers, or legal secrets). You are strictly prohibited from sharing sensitive information. Any such information shared is at your sole risk, and AmiCove Limited assumes no liability for its disclosure or misuse.

4. Normal Mode vs. Incognito Mode

Normal Mode: Chat history is recorded, processed, and stored to enhance personalization and enable cross-platform synchronization across your Web and Mobile Apps.

Incognito Mode: If you enable "Incognito Mode," your interaction data is not stored, will not be used for personalization, and will not be synchronized. You acknowledge that by using Incognito Mode, AmiCove will have no "memory" of these interactions, and they cannot be recovered.

5. Data Security, Encryption, and Third-Party Processing

Sync Logic: Your data is synchronized via cloud servers. In cases of latency or state conflicts between your devices, the data stored on our central cloud servers shall be considered the authoritative version.

Privacy-First & Secure SSL Communication: AmiCove protects your data in transit using industry-standard SSL/TLS encryption. Chat and memory content is additionally encrypted on your device before it is stored in our database. We retain ciphertext that AmiCove cannot decrypt without your device-held keys.

Your Keys, Your Data: Your passcode, Recovery Code, and optional personal backup question protect your encryption keys on your device. AmiCove cannot reset or recover your encrypted content without one of these user-held recovery methods.

AI and Real-Time Processing: To generate AI replies, voice output, safety review, memory features, and related functionality, the content you submit for a given session—including your messages and relevant context—is processed in readable form by our servers and by third-party artificial intelligence, speech, hosting, authentication, and payment service providers for that session only. This processing is necessary to operate the Service.

Third-Party Providers: We rely on third-party service providers to deliver the Service. Their handling of data they receive is governed by their own privacy policies and data retention practices. AmiCove does not control those providers' internal retention or use of data beyond what is required to deliver the Service to you.

Your Consent: By using Normal Mode chat, you acknowledge that your messages and related context will be processed as described above. Incognito Mode limits what we store but does not eliminate real-time processing needed to generate a reply in that session.

6. Referral Fraud

The Referral Program is for genuine invitations. The use of bots, mass-registration, or fraudulent techniques to accumulate Hearts is prohibited and will result in immediate account termination and asset forfeiture.

7. Creator / Influencer Affiliate Program

Eligibility: Participation in the Creator Program is by invitation or approval only. AmiCove Limited reserves the right to accept, suspend, or terminate any creator partner at its sole discretion.

Commission Structure: Commissions are calculated on the net amount actually received by AmiCove from referred user top-ups processed through Stripe (excluding refunds and chargebacks):

• Tier 0 (default): 5% — available upon joining the program.
• Tier 1: 7% — requires a single qualifying video with at least 100,000 verified views, official platform Analytics screenshots, a 7-day observation period, and admin approval.
• Tier 2: 10% — requires Tier 1 status, a qualifying video with at least 250,000 verified views, official Analytics screenshots including follow-up proof after 14 days, a 14-day observation period, and admin approval. Tier upgrades must be sequential; Tier 2 cannot be granted without prior Tier 1 approval.

Attribution: Commissions apply to users who register through a creator's unique link (?c=slug or /r/slug) and remain attributed to that creator. All subsequent top-ups by an attributed user qualify for commission at the creator's then-current approved rate, unless attribution is voided for fraud or policy violation.

View Verification & Anti-Fraud: Creators must submit authentic screenshots from official platform analytics tools (e.g., TikTok Creator Center, YouTube Studio, Instagram Insights). AmiCove cross-validates claimed views against link clicks, signups, and purchase conversion. Purchased, bot, or artificially inflated views are prohibited. Confirmed fraud may result in tier downgrade, commission clawback, suspension, or termination.

Payouts: Minimum payout threshold is USD $50 per calendar month. Payouts are processed manually on or around the 15th of each month for the prior month's accrued commissions. Payment methods (e.g., PayPal or bank transfer) are arranged directly with approved creators.

Taxes: Creators are solely responsible for reporting and paying any taxes owed on commission income in their jurisdiction. AmiCove does not withhold taxes unless required by applicable law.

Final Determination: AmiCove has final authority over view counts, tier eligibility, fraud determinations, and commission calculations. Decisions following the review process are binding under these Terms.

8. Dispute Resolution and Governing Law

Governing Law: These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.

Mandatory Arbitration: Any dispute arising out of this Service shall be settled through mandatory mediation. If mediation fails, the dispute shall be finally resolved by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC).

Waiver of Litigation: To the maximum extent permitted by law, you hereby waive any right to bring a lawsuit in a court of law. All disputes must be handled exclusively through the mediation and arbitration process.

Limitation of Liability: In no event shall AmiCove Limited or its affiliates be liable for any indirect, incidental, or consequential damages arising from the use of our Service, to the fullest extent permitted by Hong Kong law.

9. Content Safety and Moderation

Automated Safety Review: To protect users and the Service, certain user messages may be reviewed by automated systems at the time they are sent, before or during processing by our AI systems and third-party AI service providers. This review applies only to message content transmitted to our servers for that specific interaction.

Limited Retention: We do not maintain a complete, long-term archive of your chat messages in readable (plaintext) form on our servers. Privately encrypted message content is stored as ciphertext that AmiCove cannot decrypt.

Moderation Records: If a message triggers our safety systems, we may retain a short excerpt (typically up to 240 characters), the violation category, timestamp, and account identifier in our internal moderation logs for abuse prevention, account enforcement, and legal compliance. These excerpts are not a full conversation history.

No General Monitoring: AmiCove does not routinely monitor or read users' stored privately encrypted conversation history. Safety review and AI processing apply to content submitted for processing in that session only, as described in Section 5.

10. Law Enforcement and Legal Requests

Privacy-First & Secure SSL Communication: AmiCove uses privacy-first security practices and SSL/TLS encryption for data in transit. Stored chat content is encrypted on your device; we do not possess the keys necessary to decrypt users' conversation history from our database. We cannot provide decrypted chat content from stored records, even in response to a subpoena, court order, or other legal process.

Scope: This limitation applies to stored encrypted records held by AmiCove. It does not describe temporary processing by AmiCove or third-party service providers during an active chat session, as described in Section 5.

What We Can Provide: Subject to applicable law and upon receipt of valid legal process, we may disclose limited account metadata, such as account identifier, registration email (if applicable), account creation date, subscription/payment records (where held by us), general activity timestamps, and moderation-related records described in Section 9.

What We Cannot Provide: Decrypted chat messages, memory vault contents, memory graph contents, or other privately encrypted user data.

Legal Contact: Law enforcement and authorized legal representatives may submit requests to info@amicove.com. Requests should include the requesting authority, case/reference number, specific data sought, valid legal basis, and a verifiable return contact. We review all requests and respond only to properly authorized requests consistent with Hong Kong law and our legal obligations.

User Notice: Where permitted by law, we may notify affected users of legal requests concerning their account before disclosure.

Contact Information

AmiCove Limited is a company incorporated in Hong Kong. If you have any questions regarding these Terms or our Privacy Policy, please contact us at: info@amicove.com